The client needed a modern remittance platform that would make sending money from Australia to India simple, fast, and trustworthy. The key business goals were to offer competitive exchange rates, lower transaction costs, ensure regulatory compliance, and enable transfers to be completed within minutes.
Precise & Reliable Results
TenX is a digital cross-border remittance platform designed to simplify money transfers from Australia to India. The platform enables users to send funds securely within minutes through IMPS while benefiting from real-time interbank exchange rates with no hidden markups and some of the lowest transfer fees in the market. Built with a focus on speed, transparency, and trust, TenX features a streamlined onboarding process, real-time transaction notifications, and end-to-end encryption to ensure a seamless and secure user experience. As an AUSTRAC-registered platform, TenX provides a compliant, reliable, and user-centric solution for international money transfers.
Research
- Observed user frustration with scattered financial tools.
- Identified a need for simplicity, visual balance, and trust in finance design.
Wireframes
- Created a flow that focuses on speed and clarity.
- Prioritised the most frequent actions: transfer, add funds.
Ui Design
- Adopted a dark theme to reduce visual noise and highlight key actions.
- Used neon red accents to reinforce brand energy and visibility.
- Focused on typography and spacing to enhance readability.
The design process followed a structured approach, starting with user research and problem identification, followed by wireframing, prototyping, and visual design.
The TenX design process prioritized speed, security, and simplicity. From user research and streamlined wireframes to a modern, intuitive interface, every design decision was made to create a seamless and trustworthy money transfer experience.
Problem
In today's fast-paced world, users face multiple challenges when managing their daily financial transactions. Traditional banking apps are often slow, overloaded with complex features, and inconvenient for quick payments.
Solution
TenX provides an all-in-one mobile payment solution that brings speed, simplicity, and security to your fingertips. With instant money transfers, seamless bill payments, QR-based offline payments, and real-time expense tracking.
TenX is a fast, secure, and user-friendly mobile payment app designed to simplify your daily financial transactions. Whether you're sending money to friends, paying bills, or making purchases online and in-store, Ten X makes every payment smooth and effortless.
Inter
Inter was chosen as the primary typeface for its clean, modern, and highly readable design. With its geometric forms and friendly curves
Ten X
Heading 38pxHow accurate and relevant are the app's search tools?
Subheading 24pxEnabled real-time tracking to keep users informed and ensure dependable performance
Body 16px
From research to launch, the process focused on understanding user behavior in managing multiple currencies and digital wallets, aiming for a faster, clearer, and more trustworthy experience.
User Insights
Returning Users Rate: 47%
66% of users expressed interest in a unified dashboard that connects all their accounts & simplifies daily financial actions.
Service Timing Issue
65% – Users faced difficulty comparing live currency rates and managing transaction timing across different financial platforms.
Transaction Barriers
80% – Users were frustrated by complex conversion processes, unclear fees, and multiple-step fund transfers.
A modern fintech interface that prioritizes usability, allowing users to review exchange rates, verify transfer amounts, and initiate transactions effortlessly through a simple and intuitive design.
Designed with security and usability in mind, the KYC flow enables users to verify their identity through a guided scanning process, supported by clear instructions, progress tracking, and accessible recovery options.
A clean and intuitive transfer screen that enables users to send money from Australia to India by clearly displaying live exchange rates, transfer amounts, fees, and delivery estimates for a secure and transparent remittance experience.
Once KYC is successfully completed, users gain access to their recipient list and can quickly initiate a money transfer with live exchange rates.
The bank selection screen simplifies recipient onboarding by providing a searchable list of supported banks, helping users complete transfers with confidence.
A searchable recipient list allows users to find existing beneficiaries or add a new one, streamlining the money transfer process.
Users can securely complete their Australia-to-India money transfer by entering card details, choosing to save their card, and confirming payment through an encrypted checkout experience.
A simple and informative confirmation experience that gives users immediate assurance of a successful transfer, along with access to transaction records and receipt sharing for future reference.
After round of user testing and feedback, we're proud to showcase the refined TENX experience a faster, smarter, and more intuitive way to manage global currencies.
